Privacy Policy
Privacy Policy WP Provider version December 1, 2018
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Privacy Statement of WP Provider
This is the privacy statement of WP Provider and its underlying labels.
In this statement, we explain how we handle the personal data we obtain in our contact with you.
WP Provider complies with the provisions of the AVG (General Data Protection Regulation).
Personal data collected
We do our utmost to protect your data.
We need personal data to provide our services to you.
WP Provider processes this personal data because you use our services and / or because you provide it to us.
WP Provider processes data for the following purposes:
- Providing and billing for our services;
- Sending our newsletters;
- Handling your order and informing you of its progress;
- Storage for purposes of performance of the Agreement and publication in the Whois database;
- Taking measures to improve services and providing information or offers.
Minors
WP Provider does not intend to collect data from individuals under the age of 18.
Therefore, we also do not provide services to minors.
We encourage parents to be involved in their children’s online activities to prevent the collection of data about children without parental consent.
If you believe that we have collected personal information about a minor without such consent, please contact us.
We will then delete this information.
Third parties:
WP Provider uses Mollie (Mollie B.V., office located at Keizersgracht 313, 1016 EE Amsterdam).
We use Mollie’s services as a payment service provider and that data may be shared between the two parties in that context.
Security
We use the so-called SSL (Secure Socket Layer) security system for data transmission.
The encrypted transmission of your data is indicated by the symbol of a key or closed lock in the status bar of your browser.
Website visit data
We receive data that we receive based on your visit to our website.
Examples of this are cookies.
We use this data to get a better picture of our customers and to develop and adapt our services and website to your personal preferences.
On the site, we use Google Analytics to analyze the operation of the site and to measure the performance of traffic sources.
Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on Google’s behalf.
We have no influence on this.
We have not allowed Google to use the obtained analytics information for other Google
services.
The information collected by Google is anonymized as much as possible.
Your IP address is expressly not provided.
Cookies
We use some cookies on this website.
For more explanation on cookies, please see our cookie statement.
Social sharing opportunity
Our website includes buttons to promote (“like”) or share (“tweet”) web pages on social networks such as Facebook, Twitter, Google+ and LinkedIn.
These buttons work by means of pieces of code that come from Facebook and Twitter and LinkedIn respectively.
Cookies are placed by means of this code.
We have no influence on this.
Read the privacy statements of Facebook, Twitter, Google and LinkedIn (which may change regularly) to read what they do with your (personal) data that they process via these cookies.
Newsletter
Periodically we send a digital newsletter by e-mail to our customers and to interested parties.
Only people who have indicated that they wish to receive the newsletter are sent this newsletter.
An unsubscribe link is placed in each newsletter so that the recipient can unsubscribe directly.
We use the subscriber file only for sending the mailing.
Data retention period and inspection
Once you end your service with us we retain some data based on the legal retention period.
We delete data that is no longer needed.
After the legal retention period, we destroy all data.
You have the right to inspect the data we have on you after you have terminated services with us.
You can submit a request for inspection, correction or deletion to the Service Desk.
To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request.
We request that in this copy your passport photo and citizen service number (BSN) black.
This is to protect your privacy.
WP Provider will respond to your request as soon as possible, but within four weeks.
Sharing with others
WP Provider only provides to third parties and only when necessary to fulfill our agreement with you or to comply with a legal obligation.
Viewing and modifying data
You have the right to request access to and correction or deletion of your data.
For our details, please see our contact page.
To prevent misuse, we may ask you to provide adequate identification.
When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question.
You can find this in the settings of your browser.
Changes
This privacy statement is subject to change.
Any changes will be announced on this page.
What our customers say about the WP Provider Service
We just switched our company from a large hosting provider that provided very poor service and used chatbots to WP Provider. The difference real people can make is great: fast response and great results. Keep up the good work WP Provider (and please never switch to chatbots and keep your people employed)!
We have been working with WP Provider for several years and have been very satisfied. First, the hosting is super fast, sites are always up to date and the service is top notch. And quick response to any questions. Can only say: highly recommended!
I first came in contact with WP Provider through a client of mine. Earlier I had heard good reports about this party. Now I could experience it myself. I was immediately positively surprised by the adequate and fast support offered. A big plus is also the accessibility and personal contact.
Extremely professional, knowledgeable about the ins and outs of WordPress. Good quality for little money, especially when comparing prices. Highly recommended.
I am very happy with the service of WP-Provider. I myself have a lot of contact with Marco. He responds quickly and is very helpful. WP-Provider is one of the few hosting companies you can call if you have a question.
By now I have been building websites for 10+ years, since a couple of years I am a client of WP Provider. I am very satisfied with the quality of the hosting and the service, a rare combination for such a good price. Refer all my website clients if they are looking for a good hosting partner. 5/5!
We have been working with WP-provider for several years. We are very enthusiastic about the fine and fast contact at support. No ticket hassles but just direct and professional contact.
With our company Webheld.nl we have been working with WP Provider for some time to our full satisfaction. The service is excellent and the mutual contacts very good. We cannot imagine a better hosting partner.
Professional, quick feedback on questions, powerful servers, top web hosting performance and world class service. Absolutely highly recommended!
We made a good choice by switching to WP Provider. The feeling is right, your follow-up is always fast and the answers accurate. Really a relief to work with you and for that we would like to thank you.
Always been very satisfied with hosting for sites. Service also always very fast and very well served!
Fine, professional and above all fast service! Always get quick and concrete answers to my questions. Nothing bad to comment on.
WP Provider helped me to run a web application on a subdomain, we would not have been able to do that ourselves without their help. Very fast and adequate help. Great!
It's nice working with WP Provider. A number of my clients' websites are hosted at WP Provider. If something is wrong, it is always solved immediately. WP Provider is also available by phone, which I find a big plus. In short: short lines, super service and reliable.
Fantastic party to work with. Delivers a top service, very professional and very accessible (even in the evenings and on weekends). Thinking along, advice and immediate action. I can only warmly recommend WP Provider.
Marco is knowledgeable, quick and nice to work with. He thinks along, gives tips and does what it takes to solve problems. In short, WP provider is a reliable party that really puts the customer first.
I am glad I contacted WP Provider. They take care of everything very quickly. The service is perfect!
I am very happy with WP Provider. It runs like a breeze, and if I do run into something on my website, it is fixed within minutes by default: just call or email and they fix it for you right away.
